Terms of Service
Overview
Welcome to Neirah’s website. When we say “we,” “our,” or “us,” we’re referring to Neirah. By using this site and the services, tools, and information we provide, you agree to follow the terms, conditions, and policies outlined here.
By visiting our website or making a purchase, you are engaging in our services and agreeing to these Terms of Service (“Terms”), which include any additional guidelines or policies linked from this page. These Terms apply to all visitors and users — including browsers, customers, vendors, partners, and content contributors.
Please review these Terms carefully before using our site. If you do not agree with them, you must not access the site or use our services. Your continued use of the website signifies your acceptance of any updates to these Terms.
We may update these Terms at any time by posting a new version on this page. It’s your responsibility to check this page periodically. Continuing to use our site after changes means you accept the updated Terms.
Our online store is powered by Shopify Inc., which provides us with the e-commerce platform to sell our products and services to you.
1. Online Store Terms
By using our site, you confirm that you are at least the legal age of majority in your country or have permission from a legal guardian. You agree not to use our services for any unlawful purpose or in violation of any applicable laws.
You must not transmit malicious software, viruses, or harmful code. Any violation of these Terms may result in the immediate suspension or termination of your access to our services.
2. General Conditions
We reserve the right to refuse service to anyone at any time for any reason.
You understand that your content (excluding credit card details) may be transmitted over unencrypted networks and may be adapted to meet technical requirements. Credit card details are always encrypted during transfer.
You may not reproduce, duplicate, copy, sell, resell, or exploit any part of our service without written permission from us.
3. Accuracy of Information
We strive to provide accurate and up-to-date information but cannot guarantee that all details on our site are correct, complete, or current. The content provided is for general informational purposes and should not be your sole source for decision-making.
Historical information, where present, may not reflect current circumstances. We may update our site at any time but are not obligated to do so.
4. Service and Price Changes
Product prices are subject to change without prior notice.
We may modify or discontinue the service at any time without liability.
5. Products and Services
Some products or services may be available exclusively online and may have limited quantities. They are subject to our Refund Policy.
We aim to accurately display product images and colors, but we cannot guarantee that your device’s display will reflect them perfectly.
We reserve the right to limit product sales on a case-by-case basis and to discontinue any product at any time.
6. Orders and Account Information
We reserve the right to refuse, limit, or cancel any order. Restrictions may apply to orders placed under the same customer account, credit card, or shipping address.
It’s your responsibility to provide accurate and up-to-date billing and shipping details.
7. Third-Party Tools
We may provide access to third-party tools “as is” and without warranties. Your use of such tools is entirely at your own risk, and you should familiarize yourself with any applicable third-party terms.
8. Third-Party Links
Our site may contain links to third-party websites or content. We are not responsible for the accuracy, content, or services offered by those third parties. Any transactions with them are solely between you and the third party.
9. User Submissions
If you send us ideas, suggestions, or other materials, you agree that we can use them without restriction, compensation, or obligation. You also confirm your submissions do not infringe on the rights of others or contain harmful material.
10. Personal Information
Your personal information is handled in accordance with our Privacy Policy.
11. Errors and Inaccuracies
Occasionally, our site may contain errors or outdated information. We may correct these without notice and are not obligated to update information unless legally required.
12. Prohibited Uses
You may not use our site or services for unlawful purposes, to infringe on intellectual property rights, to spread harmful code, to harass others, or to bypass security measures.
13. Warranties and Liability
Our services are provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted or error-free use. To the fullest extent allowed by law, we are not liable for damages resulting from the use of our services.
14. Indemnification
You agree to protect and hold harmless Neirah, its partners, employees, and affiliates from any claims, damages, or expenses resulting from your violation of these Terms or related policies.
15. Severability
If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will still apply.
16. Termination
We may suspend or terminate your access to our services at any time if you violate these Terms.
17. Entire Agreement
These Terms, along with any policies referenced here, represent the entire agreement between you and us regarding your use of our services.
18. Governing Law
These Terms are governed by the laws of the United Kingdom.
19. Changes to Terms
We may revise these Terms at any time. It’s your responsibility to check this page for updates. Continued use of our services means you accept the revised Terms.
20. Contact Us
For any questions about these Terms, please email contact@neirah.com.